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Informativa sui rimborsi

We hope you are satisfied with your product, however we offer a full refund or exchange within 14 days of you receiving your item. To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with the original tags and packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at info@pugliamo.co.uk. Once your return is accepted, we’ll send you a prepaid returns label, as well as instructions on how and where to send your package. Please note, items sent back to us without first requesting a return will not be accepted. We will endeavor to process your return within 10 working days back to your original payment method.

Unfortunately we cannot accept returns on sale items.

For any further queries around our returns policy please visit our FAQ section or contact us at info@pugliamo.co.uk.

Damages and Faulty Items 
Please inspect your items upon receipt and contact us immediately in the unlikely event the item is defective, damaged or you have received the wrong item. We will then rectify the issue and provide a full refund or exchange where necessary.

Exceptions/Non-Returnable Items
Some items cannot be returned, such as perishable goods (food, flowers, or plants), customized products (such as personalized items), and personal care goods (such as beauty products). We also cannot accept returns for hazardous materials or flammable liquids/gases.